“Building those one-on-one relationships with customers is what it’s all about,” Missy said. “Knowing all the people around, the area, letting others know what ADEC is about, I just really love working here.
Missy is a bubbly brewing barista with eight years on the job at Goshen’s Gaining Grounds. She’s seen lots of changes over the years, like a different soft drink provider, more snacks and the addition of a sign that can be placed outside.
She even dons her own custom apron, complete with her name stitched across the top.
“Isn’t this great?” She says with a huge grin, pointing at her name on the apron.
It’s great, but what’s even greater for her is the relationships she gets to build with customers. Every Thursday, a church group comes in and has coffee and she gets to chat with them. When she first started, a barber from down the street came in regularly, and she got to know him on a first name basis.
It was our mission that attracted her to the job originally. As a client, Missy wanted to work in a place where she could interact with other clients. She said it took a while for her to get used to the job after getting it, but now she couldn’t love it more.
She also sees herself as a role model to other clients, that with hard work and dedication, you can be truly happy.
“It’s going to take a while to get on the right path, even though you just don’t feel like you’ll ever see the light at the end of the tunnel,” Missy said. “You’ll get to it, and it may feel like a really long time, but at the end you’ll see the light and it’ll be fantastic.”
Sammi hasn’t been around quite as long, taking her barista job at Middlebury’s Gaining Grounds in June. With a full espresso bar behind her, she’s ready to tackle any order that comes through the door.
ADEC’s also lucky to have her. At the time she got her offer for Middlebury, she received an offer from a smoothie shop. She took ADEC’s offer, believing it would be a better fit for her.
When she’s not making the latest fresh pot of coffee or steaming up a latte, she also sells makeup as a side job.
As with almost everyone who works at ADEC, her favorite part of the job is the clients.
“They make me laugh, and it’s a pretty relaxed job,” she said. “It’s been really good, it’s not as fast-paced as Starbucks, I don’t know if I’d survive.”
From her brown hair with blue strips to her upbeat, can-do attitude, Sammi has no aversions to trying out different drinks to find the next big hit. She’s even had an employee from the neighboring Essenhaus come over to try our wide variety of coffee.
She loves to make everything on the menu, but is particularly excited about the new iced apple chai drink and pumpkin Frappuccino.
“It’s absolutely the yummiest thing I’ve made here,” she said.