“Building those one-on-one relationships with customers is what it’s all about,” Missy said. “Knowing all the people around, the area, letting others know what ADEC is about, I just really love working here.
Missy is a bubbly brewing barista with eight years on the job at Goshen’s Gaining Grounds. She’s seen lots of changes over the years, like a different soft drink provider, more snacks and the addition of a sign that can be placed outside.
She even dons her own custom apron, complete with her name stitched across the top.
“Isn’t this great?” She says with a huge grin, pointing at her name on the apron.
It’s great, but what’s even greater for her is the relationships she gets to build with customers. Every Thursday, a church group comes in and has coffee and she gets to chat with them. When she first started, a barber from down the street came in regularly, and she got to know him on a first name basis.
It was our mission that attracted her to the job originally. As a client, Missy wanted to work in a place where she could interact with other clients. She said it took a while for her to get used to the job after getting it, but now she couldn’t love it more.
She also sees herself as a role model to other clients, that with hard work and dedication, you can be truly happy.
“It’s going to take a while to get on the right path, even though you just don’t feel like you’ll ever see the light at the end of the tunnel,” Missy said. “You’ll get to it, and it may feel like a really long time, but at the end you’ll see the light and it’ll be fantastic.”